While we all know great coffee comes from great beans, the equipment used to brew also plays a crucial role in ensuring a consistently, great cup. Coffee (and tea) beverage equipment is the workhorse of the foodservice organization and plays a critical role in customer satisfaction. The proper coffee equipment ensures a consistent grind size, water temperature and clean separation of coffee grounds from the brewed liquid you love.

Ensuring your equipment remains in proper working order helps you consistently deliver the best quality beverages to your customers, minimizes down time and ultimately impacts your bottom line. Regular maintenance on your beverage equipment will help ensure:

  • Consistent flavor: Regular maintenance ensures equipment operates optimally, which is crucial for delivering a consistent and high-quality coffee flavor.
  • Optimal performance: Ensures all components, such as grinders and brewers, function at peak performance, enhancing the overall brewing process.
  • Adaptability: Regular maintenance allows for adjustments to equipment settings, which can be catered to different coffee types and brewing methods, ultimately enhancing your equipment’s versatility.
  • Customer satisfaction: Consistently high-quality coffee leads to an overall better customer experience, which translates to repeat customers and long-term business success.
  • Reduced downtime: Regularly scheduled maintenance minimizes unexpected breakdowns, ensuring your equipment is available when you need it.
    • According to industry data the average coffee shop sells between 200 and 300 cups of coffee per day, while the typical convenient store will sale an average of 150 cups per day. With an average response time for service calls being 43.2 hours, or 1.8 days, for most third-party providers, a coffee shop loses approximately $5,000 in revenue when their equipment is down.
  • Cost efficiency: Preventative maintenance can lead to lower operational costs by avoiding major repairs and ensuring energy-efficient operation.
    • According to industry data, the average price for a routine third-party repair is almost $350.
  • Equipment longevity: Preventative maintenance also helps extend the lifespan of brewing equipment, reducing the need for costly repairs or replacements.
    • The cost of new equipment can range from $600 to $5,000 depending on the type, make and model.
  • Improved safety: Regular equipment checks can identify and fix potential safety hazards, protecting both staff and customers.
  • Hygiene standards: Routine cleaning and maintenance helps maintain hygiene, reducing the risk of contamination, which can negatively impact coffee quality.
  • Training opportunities: Maintenance routines provide a chance for staff training, ensuring they understand equipment operation and the importance of care.

Interested in exploring the impact an equipment service partner can have on our bottom line? Contact Revive today! Revive, Farmer Brothers equipment service and restoration arm, is a full-service, nationwide beverage equipment partner.

Are you an experienced technician looking for your next career opportunity? Apply today!

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