In connection with your visit to one or more of the following websites, we collect some information each time you visit. As such, we are required to make you aware that information is being collected and let you know what we plan to do with it. This privacy policy applies to information collected online by Farmer Brothers Coffee Company, a Delaware corporation, and its subsidiaries and/or divisions (though subsidiaries and divisions are sometimes referred to separately in this policy, Farmer Brothers and its subsidiaries and divisions are collectively referred to as Farmer Brothers, us, our and/or we. A list of our subsidiaries and divisions can be found below. This policy applies only to our practices of gathering and disseminating information in connection with the following websites and does not apply to any of our practices or conduct offline.
Websites Covered By This Policy
The above-listed websites shall be individually and collectively referred to in this policy as the site. PLEASE READ this policy before you use the site. Your usage of the site signifies you have read and agree with all of the terms of this policy, so please don’t use the site if you don’t agree with any part of this policy. If you are acting on behalf of an entity you represent, you have full authority to bind your entity to this policy. If you do not have such authority, do not use the site. We reserve the right to update and revise this policy at any time. We will post any new or revised policy here and you should review this policy regularly to make sure you are aware of its terms. You can determine if this policy has been revised since your last visit by referring to the effective date and last updated date at the top of this policy. If changes are significant, we may, in our discretion, also notify you of such by posting a notice on the home page of the site and/or via the personally identifiable information (described below) that you have provided to us, if any. Your use of the site following such revision constitutes your acceptance of and agreement to the terms of this policy as amended or revised by us and the revisions will apply to the personally identifiable information and automatically collected information (described below) collected on and after the date on which we post the revised policy to the site.
IMPORTANT NOTICE: Please see information in the section entitled “Who Will Have Access to the Information?” for an understanding regarding the parties with whom we may share your information, how they will use your information (including, in some cases, for direct marketing purposes) and how you may opt-out of our sharing of your information with these parties.
What Information Do We Collect?
Automatically Collected Information
As soon as you navigate to the site and continue to browse, we automatically collect and store information about your visit, such as date, time and duration of visit, type of browser and operating system/platform used, IP address, the websites from which you linked to the site and CPU speed. We also may note whether and how you use the site by recording site traffic patterns and “clickstreams.” This information allows us to track what site visitors are looking at most frequently so we can recognize and deliver more of the desired features, products and services, and continually improve the performance and functionality of the site. Unless prohibited by law, this automatically collected information may be combined with personally identifiable information you have provided.
Personally Identifiable Information
Personally identifiable information collected on the site may consist of information including, but not limited to, your name, home, business, billing or email address, telephone number and other information which could be used to contact you via mail, in person or online or to identify you personally. It may also include demographic information, such as your zip code, your username and password and answers to security questions, details regarding your entity and business, financial information, such as your credit or debit card information, employment history and other employment-related information, personal information you input into any message box if you fill out a contact us, sample or quote request forms, search box or similar on the site and any other information you actively enter into the site.
Personally identifiable information may be provided by you to us in several ways, including but not limited to, when you contact us through the Site, fill out and submit a form to obtain additional information about the products and services we offer, search for stores located near you, create an account through the Site, sign up to receive our newsletter and other information from us, pay invoices through the Site, and purchase products through the Site.
To participate in the online services we provide, you may be asked to provide personally identifiable information. YOU DO NOT HAVE TO PROVIDE US WITH YOUR PERSONALLY IDENTIFIABLE INFORMATION TO BROWSE THE SITE AND WE ONLY COLLECT PERSONALLY IDENTIFIABLE INFORMATION FROM YOU WHEN YOU VOLUNTARILY PROVIDE IT TO US. YOU ARE NEVER UNDER ANY OBLIGATION TO PROVIDE YOUR PERSONALLY IDENTIFIABLE INFORMATION. If you do not, however provide personally identifiable information, you may not be able to use certain features of the site. When you do provide us your personally identifiable information, you are authorizing us to use that information in accordance with the terms of this policy and to store your personally identifiable information on our servers located in the United States.
How Do We Collect and Use Your Automatically Collected Information
Cookies
We may use a feature of your internet browser called a “cookie” (a small file automatically placed on your hard drive or device when you access the site and use certain features, which assigns you a unique, random number, which acts as a sort of anonymous ID) to facilitate site navigation and internet sessions. Standing alone, a cookie does not identify personally identifiable information of a user. Rather, it identifies the computer or device a user uses to access the site. Unless you choose to identify yourself to us, such as by opening an account, filling out a web form or purchasing a product, you remain anonymous to us when browsing the site. Cookies may be used to remember your personal settings, pre-fill forms for you and to monitor your use of the site to improve our services.
There are two types of cookies – session-based and persistent-based. Session cookies only exist during one session and disappear from your computer or device when you close your browser software or otherwise end your session. Persistent cookies remain on your computer or device after you close your browser or otherwise end your session.
If you have chosen to create an account on the site, we use session cookies containing encrypted information to allow us to uniquely identify you. Each time you log into your account, a session cookie containing an encrypted, unique identifier which is tied to your account is placed on your browser. These session cookies allow us to uniquely identify you when you are logged into your account on the site and to process your online transactions and requests. Session cookies are required to use your account. We also use cookies to provide us information about site features used and activities conducted while on the site.
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