While equipment downtime can cost food service operators in repairs or replacement fees, most importantly it creates lost revenue, business disruption and customer dissatisfaction. Here are five tips to help keep you up and running and your customers cups full.

  1. Implement regular preventive maintenance
    • Schedule routine checks (weekly, monthly and/or quarterly) to clean, descale and inspect key components.
    • Replace worn-out gaskets, hoses and filters before they fail.
    • Use manufacturer-recommended maintenance schedules.
  2. Train staff on proper usage and cleaning
    • Ensure all employees are trained on correct brewing procedures and daily cleaning protocols.
    • Misuse, such as overfilling or improper care, is a major cause of damage and clogs.
    • Provide easy-to-follow cleaning checklists at each station.
  3. Use high-quality water and filtration systems
    • Install a commercial-grade water filtration system to reduce scale buildup from hard water.
    • Check and replace water filters regularly to prevent internal damage and taste issues.
  4. Monitor equipment performance and when available review IoT/Smart data
    • Monitor the equipment’s systems to ensure you have the right equipment for the application. Frequent heating delays or cleaning requests could be a sign of over usage, which could result in premature failure.
    • Use connected equipment that offers diagnostic alerts for temperature inconsistencies, water flow issues or part malfunctions.
    • Real-time data can help you identify problems before they lead to complete failure.
  5. Stock spare parts and have a service contract
    • Establish a service contract with a quality service provider, such as Revive Service and Restoration, which stocks essential spare parts (such as spray heads, seals and filters) to ensure quick resolution of any needs that arise.

Interested in exploring the impact an equipment service partner can have on our bottom line? Contact Revive today! Revive, Farmer Brothers equipment service and restoration arm, is a full-service, nationwide beverage equipment partner.

Are you an experienced technician looking for your next career opportunity? Apply today!

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